# Message First

> Say what only you do, then lay out the page.

- Section: Marketing
- URL: https://critly.vercel.app/message-first
- Published: 2026-10-14
- Source: https://github.com/kausthubh-coder/critly/blob/main/content/marketing/message-first.mdx

In our evals, AI-built landing pages kept opening the same way: a big
headline that could sit on any product's page, something like "Work smarter,
together", a grey line under it, two buttons. Then eleven tidy sections.
The spacing is right, the contrast passes, and you still can't tell what the
product does. There was
nothing to lay out, because no one decided what the page was saying.

**Before you choose a single section, write down who the page is for, what
they use today, and what only this product does, because no layout can rescue
a message any competitor could say.**

> **Interactive demo: Message First.** Open https://critly.vercel.app/message-first to try it.

Pick a product and step through its three drafts. The first could sell
anything. The last names a thing you can picture, a claim that could turn out
false, and a difference the competitor can't copy by changing the logo. Swap
in the competitor's name to test it.

## Start from what they'd use instead

April Dunford's positioning process runs in a fixed order: the alternatives
customers would use if you didn't exist, then what you have that those
alternatives don't, the value that follows, who cares most about it, and last,
the category. She [explains why the order matters](https://www.aprildunford.com/post/a-quickstart-guide-to-positioning):
starting anywhere else gave her "positioning that sounded good in the office,
but it didn't work with customers because it wasn't differentiated."

The alternative is rarely another startup. It is a spreadsheet, a clipboard
by the dock, a phone call, or doing nothing. Naming it tells you what the page
has to beat, and it gives you the reader's words, because that's the thing
they already know.

So before any section exists, write four lines:

- **For:** the people who care most, narrowly enough that someone could say
  "that's not me".
- **Instead of:** what they do today.
- **Only:** what this product does that the alternative and the nearest
  competitor can't.
- **So:** what changes for them, in a thing they could see happen.

The third line is the "only" line from the [direction note](https://critly.vercel.app/direction-first),
rewritten for a buyer. The headline usually comes straight out of the third
and fourth.

## Three tests for every line

Harry Dry asks three questions of any line of copy, as
[Demand Curve reports](https://www.demandcurve.com/newsletters/growth-newsletter-202):
can you visualize it, can you falsify it, and can nobody else say it? "If you
have three no's, you've probably written a lot of rubbish."

**Visualize** means a reader can picture something: a boat, a berth, a loaf.
"Streamline operations" has no picture. **Falsify** means the claim could be
checked and found untrue. "Better insights" can't be wrong, so it says
nothing. **Nobody else** is the competitor test: put the nearest competitor's
name in front of the line. If it still reads true, it's their headline too.

Julian Shapiro's [version of the same test](https://www.julian.com/guide/growth/landing-pages)
is for the header alone: if a visitor reads only that text, will they know
exactly what you sell? His examples of headers that fail are "Improve your
workflow!" and "Supercharge your collaboration!".

## The message picks the sections

Once the four lines exist, they answer most layout questions. The "only"
line becomes the headline and decides what the first screen
[has to show](https://critly.vercel.app/show-the-product). The "instead of" line becomes the comparison
the page needs. Every claim needs [proof](https://critly.vercel.app/specific-proof) next to it, and
every doubt a buyer could have becomes a section, in the order they'd
[ask it](https://critly.vercel.app/sections-follow-questions).

Without them, sections get chosen from a template, and each one gets filled
with whatever sounds plausible. That's how a page ends up with eleven equal
sections of small grey text: none of them had a job.

How sure is this? Dunford, Dry and Shapiro are practitioners writing from
client work and tests they ran, not from controlled studies. The time pressure
behind it is measured: in Nielsen Norman Group's analysis of page visits,
people are most likely to leave in the
[first 10 seconds](https://www.nngroup.com/articles/how-long-do-users-stay-on-web-pages/),
and a page has that long to say what it offers. A headline that needs the rest
of the page to make sense spends those seconds on nothing.

## Resources

- [A quickstart guide to positioning](https://www.aprildunford.com/post/a-quickstart-guide-to-positioning): April Dunford's five steps, starting from what customers would use if you didn't exist.
- [Harry's three fundamental rules for good copy](https://www.demandcurve.com/newsletters/growth-newsletter-202): Demand Curve on Harry Dry's tests for a line of copy. Can you visualize it, can you falsify it, and can nobody else say it?
- [Landing page copywriting](https://www.julian.com/guide/growth/landing-pages): Julian Shapiro's guide, with the test for a header that says exactly what you sell.
- [How long do users stay on web pages?](https://www.nngroup.com/articles/how-long-do-users-stay-on-web-pages/): Nielsen Norman Group on why the first 10 seconds of a visit decide whether people stay.
