Skip to content

The First Screen

In our evals, AI-built landing pages opened on a headline that didn't say what the product was, body text at 14px on a desktop screen, and almost no picture of the product. The first screen looked finished. Nothing on it said what the product was, who it was for, or what it looked like.

On the first screen, say what the product is and who it's for in plain words, show it, and offer one next step, in a page shape people already recognize, because that screen decides whether anyone reads the rest.

  • Says what it is: no
  • Says who it's for: no
  • Shows the product: no
  • One next step: no
  • The next section peeks in: no
Body 14px · headline 44px

Switch between the weak and strong versions at both sizes. Then flash each one for 50ms and ask yourself what you saw. The weak version leaves you with a shape and a color. The strong one leaves the product.

Fifty milliseconds, then ten seconds

People make two quick decisions about a page. In a Google study by Tuch and colleagues, participants rated 119 real sites shown for as little as 50ms, and complexity registered in as little as 17ms. Sites that were visually simple and looked typical of their kind were liked best. That's a lab measure of appeal, not of sales, but it says something useful: a familiar layout (name top left, a headline, a picture, a button) isn't what makes a page generic. Generic copy and generic pictures do. Keep the shape people know and make the content specific.

The second decision is whether to stay. In Nielsen Norman Group's analysis of page visit times, people are most likely to leave in the first 10 seconds, and a page that wants minutes of attention has to make its value clear in that time. Ten seconds is a headline, a line under it, and a look at the picture. If the headline is a slogan, those seconds are gone.

Most attention stays near the top

People scroll, but attention thins as they go. In Nielsen Norman Group's 2018 eye-tracking, 57% of viewing time went to the first screenful and 74% to the first two, down from 80% above the fold in 2010. So the first screen can't be a teaser for the real content below. It has to carry what it is, who it's for, the product, and the next step on its own.

It also has to admit there's more. A hero that fills the window exactly makes the page look complete. In one of their studies, six of eight users didn't realize they could scroll a page whose full-height hero ended on a clean line. Let the top of the next section show at both desktop and phone sizes, so the page invites a scroll without an arrow asking for one.

Big enough to lead

A dense tool can use 14px body text, because people read it in glances all day. A page that persuades gets read once, by someone deciding whether to care. Body text of 17 to 20px is a good default for it, with a headline big enough that it's plainly the first thing you read. Pick a larger ratio than an app would, and let it shrink on phones. Utopia's fluid scales use a ratio of about 1.2 on a small screen and 1.33 on a large one, and clamp() moves between them.

styles.css
:root {
  --text-body: clamp(1.0625rem, 1rem + 0.3vw, 1.25rem);   /* 17px → 20px */
  --text-display: clamp(2.5rem, 1.6rem + 4vw, 4.5rem);    /* 40px → 72px */
}

h1 {
  font: 600 var(--text-display) / 1.05 var(--font-display);
  max-width: 16ch;
  text-wrap: balance;
}

The top step has to fit the real headline. If the headline is a full sentence naming the product and the reader, try it at full size on a phone before you settle the scale. The type scale sets the steps, and line length keeps the body readable at the larger size.

One next step

Two equal buttons ask the reader to choose before they know anything. Pick the one action most people should take, make it the only solid button, and name it for what happens next. Anything else is a plain link beside it. The calls to action concept covers the wording. The picture beside it should be the product doing its job, which is the next concept.

Resources

Search concepts

Search for a command to run...